PURPOSE-BUILT FOR CONTAINER FREIGHT. BUILT TO PROTECT YOUR MARGIN.
Most TMS platforms treat containers like general freight with a few tweaks. Trifecta doesn't. Our container solution is purpose-built for every aspect of container operations, customer service, and billing — because tight margins demand it.
Container work is different
Container work moves fast. Demurrage clocks are running, holds need to be removed, and one missed detention charge wipes out your profit. Trifecta handles the complexity so you can focus on moving boxes and protecting margin. With Trifecta, the carrier and the customer remain fully informed and aligned at all times.
A live, shared picture of every job.
Eye View job snapshot
See your container status at port and on the road in one glance. View dwell times, DGs, impediments, and holds — all in one place, with one click.
Always on time for Visual Planning
Intuitive for users and ensures everyone can see what is happening. Shared assets are no problem — the system shows when other divisions have booked your asset.
Real-time fleet and network visibility
Telematics events and fleet status views highlight issues and opportunities as they emerge.
Mobility that fits how drivers really work
Offline-capable workflows, configurable compliance capture, and Google Maps navigation — all in a context-driven app tuned for on-the-road use. Every POD, image, and attachment is tied to the job with a full audit trail.
Customer and subcontractor portals
Customers can create bookings, see container status at port, flag boxes as RFP, and monitor dwell times and demurrage and detention. Subcontractors can review allocated freight, download documents like a BACC, see when a box is RFP, and set jobs as complete.
Dynamic job creation that evolves as you work
Jobs are created with a fully dynamic interface that adapts as you enter details. Rapidly enter BACC information or multiple export orders with minimal input, so dispatch stays ahead instead of buried in data entry. Surcharges are linked to job creation to maximise revenue, and bulk creation via copy and paste saves time. Working with forwarders is simplified with full system integration capability.
Address management that protects billing accuracy
Bad address data restricts billing, reporting, and dispatch efficiency. Trifecta validates all addresses at creation and remembers past bad addresses to correct them automatically — no more billing disputes over wrong delivery locations. Specific address notes and pin drops are also supported.
Work flows that understand the job.
Live unload: The empty container is automatically allocated with the full — no manual step required.
Full leg only import: Port data is captured without needing to manage the dehire.
Auto-allocate jobs to time slots that align with your bookings.
Hub management: Create your own hubs with your rules — set as a charge hub, allow free days, add hub or rail legs — fast and foolproof.
Leg templates for complex recurring jobs.
Inland jobs: Trifecta knows when the demurrage clock starts.
Port integration
Trifecta is fully integrated with Northport, POA, POT, LYT, TIM, and CentrePort (coming online). The integration with Port Connect is the most complete and advanced available from any TMS.
Simply enter container numbers, port, and direction — Trifecta does the rest: size, weight, type, VBS time, demurrage date and LFD, pin, express pin, seal numbers, DGs, vessel, ETA, MT park, hold status, power status, and inland rail tracking. At scale, Trifecta can also halve the cost of your port events — with no charge from Trifecta for the functionality.
Dispatch and planning built for speed
Carrier selection that keeps you in control
Set up subcontractors by region and work type, then allocate a movement or the whole container job instantly. Clear visibility into who is carrying what keeps dispatch in control. A dedicated subcontractor portal ensures subcontractors can complete jobs, review documents, and see updates as they happen.
Seamless triangulation
Triangulate boxes with systematic dehire and hire, plus automated address updates. Fast, accurate, and no missed billing.
Port stack management
Add containers to a stack, allocate resources, and enable drivers to self-dispatch as they work through the queue — reducing delays and keeping boxes moving.
Detention rules that protect margin
Configure detention rules by shipping line, port, customer, or globally. Protect your margin by capturing every chargeable hour without manual tracking or spreadsheets. The system tracks dwell time for every leg of the journey — so you always know how long a box hasn't moved and where you sit on the detention timeline or cutoff.
Pooled resourcing for empties and swinglifts
Allow driver self-service for empty containers or self-dispatch for swinglifts. Reduce dispatcher workload while maintaining full visibility and control.
Real-time visibility across your network
Visual dispatch built for operators
See comprehensive job details and a transparent audit trail from one screen. Dispatch faster with full visibility into job history, movements, and notes — accountability and communication without the phone calls.
Drag-and-drop planning
Plan and execute all jobs using a dynamic visual grid. Reduce training time, increase operator understanding, and keep everyone on the same page. On a live unload, the system ensures the empty container leg never leaves the full — less dispatching, more accuracy.
Live and Embedded Telematics
See your fleet location and what jobs are on the trucks in real time from within the TMS
Job status and audit views
See all jobs over any timeline with rapid sorting, grouping, and customisation. One-click access to full job detail, history, movements, planned legs, metrics, notes, and attachments. Understand who edited an address, changed a manifest, or adjusted dates — if it changed, Trifecta shows you when, who, and how much.
Full port and rail connectivity
Full port and rail connectivity in NZ (POA, POT, LPC, Timaru, Northport — Wellington under way), plus inland hubs and easy EDI and API connections to customers. A customer-specific portal ensures the highest level of engagement without constant status calls — customers see their dwell times, container holds, ETA changes, and can create and edit jobs directly.
Rating and billing that captures every dollar
Container-specific rating engine
Trifecta's billing engine is optimised by mode. Container rating is precise, automated, and built to protect margin. Rate at movement or container level, and automatically apply hubbing charges and storage days. VBS (by time), weighbridge, late docs, MPI, devanning (by type and net weight), relocates, lifters, DGs, out of gauge, and seals — all systematically applied. Revenue is fully allocated to trucks based on configurable rules, leg distance, and surcharge eligibility.
Flexible manual rating when you need it
Any job can be manually rated at any stage. Apply surcharges manually with full history tracking — know who did what, when, and why.
Sub-contractor cost management
Manage all subcontractor costs using the BCTI billing engine. Always know the cost of your carriers to protect margin. Any charge applicable to a customer can be calculated for a subcontractor — including retention payments for owner-drivers.
GRI management without the chaos
Apply GRIs to customers, rate cards, surcharges, or individual rates in advance. Review, approve, and access historical rates anytime — no surprise billing errors.
Mobile that works where your drivers work
Offline-capable, context-driven workflows
Native mobile app with full offline capability. Data is stored and synced the moment coverage returns — no lost work, no frustrated drivers. Workflows change based on work type, so container jobs get container workflows.
Compliance and documentation at the job site
Drivers can take photos at any stage, creating an internal or external record. Send DG paperwork, site plans, and certifications straight to the driver. Blind seal number confirmation and export control step-throughs are also supported.
Navigation powered by Google Maps
Drivers preview routes and get turn-by-turn navigation to pick-up or delivery — always accurate, always clear.
Analytics and reporting that drive decisions
Out-of-the-box container reporting
DIFOT, utility, revenue allocation, driver compliance, subcontractor compliance, revenue, and margin reporting by truck, container, and customer — all available from day one.
Real-time operational analytics
Configure reports to understand your business in real time. Stop guessing, start knowing.
Carbon emissions tracking
Carbon emissions reporting by truck, freight payer, movement, and job. Meet customer sustainability requirements without manual data collection.
Trifecta leads on integrations — catering to any customer requirement whether via public APIs, EDI to SFTP, or bespoke notifications based on any combination of events. Order creation, updates, milestones, and PODs can all be delivered without manual effort.
Integrations that reduce double-entry
Transport platforms
WMS
Forwarders, Shipping Lines
Accounting
Ports
Customers
If your TMS can't show container-level margin, track detention automatically, or give you real-time port status, it's holding the business back
Trifecta gives you the visibility, control, and automation to run container freight at the margins you need
See how it works.